Welcome to Chemistry’s Terms and Conditions of Use ("Terms")! These Terms are a legal and binding agreement between the user ("you/your") and Oomph Social Needs Private Limited (hereinafter referred to as "Chemistry/Website/we/us/our") to use our match-making services ("Services"). These Terms shall provide the grounds on which you can access the website of Chemistry www.chemistryforever.com and the Chemistry mobile application (hereinafter referred to as "App"). By accessing the Website or the App, you consent to become bound by these Terms and other policies of Chemistry for as long as you continue to access the Website or the App.
1. Eligibility and Account
We believe you are a resident of a jurisdiction that allows online dating sites to function legally and by downloading the application or participating in the functions of the application you are not violating any regulations of your normal place of residence. In case you are found to be in violation of the aforesaid you agree to indemnify us against any loss or cost for the action taken to defend our position before the authorities as caused due to your action if they are considered contrary to the applicable laws of the place of your normal residence.
Before You can access the Services, you shall need to register for an account ("Account"). In order to create an Account, you must be at least 18 years old and be legally permitted to access the Website and the App. You can create an Account via manual registration, or by using your Facebook login details. At the time of creating the Account, we would require certain information about you such as your pictures, your interests, your job, a description of yourself, among others ("Content"). This Content will form the basis of your profile which will be shared with other Chemistry users. If you create an Account using your Facebook login details, you authorize us to access, display and use certain information from your Facebook account. You shall be given an option to voluntarily verify your Account and on successful verification, you shall be given a demonstrable and visible mark of verification.
You shall be solely responsible for maintaining the confidentiality of your login credentials You use to sign up for Chemistry, and You are solely responsible for all the activities which occur under those credentials.
You may, at any time and without prior notice to us, decide to delete your Account. However, as per law, we would store your information for 180 days after you have deleted your account. If you wish to use Chemistry again, all you need to do is register with us again. Once you delete your account, your profile will be removed from Chemistry and you cannot reactivate your deleted profile.
We reserve the right to terminate your Account or disable your access to the Website or the App if you breach any of these Terms.
2. Your Responsibilities
We endeavor to make Your experience of the Website and the App as uneventful as possible. We employ technology-based measures to identify and remove information that depicts any sexually explicit content. While We are making our best efforts, we would require You to do your bit too. Therefore, you agree not to do the following activities during Your use of the Services,
(a) Wrongful activities
(b) Inappropriate communications
(c) Inappropriate content
(d) Unacceptable Use:
You will not (nor assist others to) violate any applicable law, contract, intellectual property, or other third-party rights, and the User is solely responsible for its conduct while using our Services. You must not directly, indirectly, or through automated or other means:
Payment: Chemistry offers products and services for purchase on the App ("IAP"). If you choose to make an IAP, you acknowledge and agree that additional terms, disclosed to you at the point of purchase, may apply and that such additional terms are incorporated herein by reference. You may make an IAP through the following payment methods ("Payment Method"): (a) making a purchase through a third-party platform such as the Apple App Store and Google Play Store ("Third Party Store"), or (b) paying with your credit card, debit card, or PayPal account, which will be processed by a third-party processor. These IAPs shall include any applicable taxes that may be imposed on such payments. Once you have made an IAP, you authorize us to charge your chosen Payment Method. If payment is not received by us from your chosen Payment Method, you agree to promptly pay all amounts due upon demand by us.
Auto-renewing Subscriptions: Chemistry may offer some Services as automatically renewing subscriptions. If you purchase an automatically renewing subscription, your subscription will renew at the end of the period, unless you cancel, at Chemistry’s then-current price for such subscriptions. To avoid charges for a new subscription period, you must cancel, as described below, before the end of the then-current subscription period. Deleting your account or deleting the application from your device does not cancel your subscription. You will be given notice of changes in the pricing of the Services to which you have subscribed and an opportunity to cancel. If Chemistry changes these prices and you do not cancel your subscription, you agree that you will be charged at Chemistry’s then-current pricing for the subscription.
Returns and Refunds: We offer no returns or refunds on, virtual gifts. Services once purchased cannot be returned. Payments once made, are not refunded under any circumstances. In other words, you do not have the option of cancelling or getting a refund for any payment.
All pay-in and pay-out shall remain subject to the terms and conditions of the Service Provider and the regulations governing such aspects of banking and payments.
4. Location-Based Services
5. Push Notifications
We may provide you with emails, text messages, push notifications, alerts, and other messages related to the App and/or Services, such as enhancements, offers, products, events, and other promotions. After downloading the App, you will be asked to accept or deny push notifications/alerts. If you deny, you will not receive any push notifications/alerts. If you accept, push notifications/alerts will be automatically sent to you. If you no longer wish to receive push notifications/alerts from the App, you may opt-out by changing your notification settings on your mobile device. With respect to other types of messaging or communications, such as emails, text messages, etc., you can unsubscribe or opt-out by either following the specific instructions included in such communications or by emailing us with your request at email@example.com.
Chemistry does not represent or warrant that (a) any matches or profiles presented will be compatible and/or guarantee success in finding a partner, or that (b) the service will be uninterrupted, secure, or error-free, (c) any defects or errors in the service will be corrected, (d) that any content or information You obtain on or through the service will be accurate, or (e) any suggestions or feedback will be incorporated.
Chemistry takes no responsibility for any content that You or another user or third party posts, sends, or receives through the service. Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk.
Chemistry disclaims and takes no responsibility for any conduct of You or any other user, on or off the service.
The rights granted by Chemistry to you are restricted to private and personal use. As a user of Chemistry, you grant us a free-of-charge, non-exclusive, international, and permanent license for the use, reproduction, representation, modification, and translation of any basic intellectual property-related component (text, emojis, photos, videos etc.) that it may provide through the App for the non-exclusive purpose of communicating with other users on Chemistry. Chemistry can use such content in any format on the Website, App, ads, other shielded areas accessible by other users and for other internal purposes.
Chemistry reserves the right at any time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Chemistry shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.
8. Third-Party Services
The Website and the App may contain advertisements and promotions offered by third parties and links to other websites or resources. Chemistry is not responsible for the availability (or lack of availability) of such external websites or resources. If You choose to interact with the third parties made available through our Service, such party's terms will govern their relationship with You. Chemistry is not responsible or liable for such third parties’ terms or actions.
You are solely responsible for your interactions with other members. You understand that Chemistry does not conduct criminal background checks on its users or otherwise inquire into the background of its users. Chemistry makes no representations or warranties as to the conduct of the users.
Chemistry reserves the right to conduct—and you authorise Chemistry to conduct—any criminal background check or other screenings at any time using available public records, and You agree that any information you provide may be used for that purpose. If the company decides to conduct any screening through a consumer reporting agency, you hereby authorize the company to obtain and use a consumer report about you to determine your eligibility under these terms.
11. Copyright Infringement Claims
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Website or the App in a way that constitutes copyright infringement, please provide us with the following information:
12. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will Chemistry be liable for any incidental, special, consequential or indirect damages arising out of or relating to the use or inability to use the Services, result of using the Services including, without limitation, damages for the recommendation of the Website, loss or corruption of data or programs, service interruptions and procurement of substitute services, even if Chemistry knows or has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, under no circumstances will Chemistry be liable for any liquidated or punitive damages.
You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless Chemistry, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, including attorney’s fees due to, arising out of, or relating in any way to your access to or use of the Website or the App, your Content, or your breach of this Agreement.
14. Notice of Claim
If you have any questions concerning the Website and/or the App, these Terms, or the Services, Company’s customer support can be reached at the following email address: firstname.lastname@example.org. Please provide the following information in your mail:
16. Grievance and Redressal
If you have any grievance with respect to the Website and/or App, or Services including any discrepancies and grievances in relation to the collection, storage, use, disclosure, transfer or any processing of information, you can contact our Grievance Officer at:
The Data Officer shall respond within thirty (30) days from the date of receipt of the complaint.
17. Effective date
The Terms were last updated on 18-01-2022.